Trainer Nour Noufal delivered an advanced workshop on emotional intelligence and its role in improving relationships within work environments, focusing on enhancing effective communication skills and managing interpersonal interactions within institutions. During the workshop, she highlighted her experience in public relations and institutional work, emphasizing the importance of building balanced professional communication that enhances performance efficiency and reduces internal conflicts. The workshop also included practical applications on handling work pressure, understanding team behavior, and building a more harmonious and stable work environment.